FAQ

What is your return policy?

We offer a 14-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Shipping Within the Netherlands:
We are proud to offer fast delivery within the Netherlands. All orders placed within the country are typically delivered within 1-2 business days. This means you won’t have to wait long to enjoy your new products!

Shipping Across Europe:
We ship to all countries in Europe, and we aim to provide quick, reliable delivery across the continent. Orders shipped within Europe are usually delivered within 2-3 business days. Regardless of where you are in Europe, you can expect your order to arrive in just a few days!

Do you offer free shipping?

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

How do I find my size?

We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!